Terms of Service

1. Agreement to Terms

By accessing nexigentech.dev and our products, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Services Description

We provide:

• AI-powered educational technology (SPM AI Guru)
• IoT solutions (FreshGuardAI)
• Custom software development
• Technology consulting

3. User Accounts

3.1 Account Creation

• You must provide accurate information
• You are responsible for account security
• You must be at least 13 years old (or have parental consent)

3.2 Account Termination

We reserve the right to suspend or terminate accounts for:

• Violation of these terms
• Fraudulent activity
• Abuse of services

4. Acceptable Use

You agree NOT to:

• Use services for illegal purposes
• Attempt to hack or compromise our systems
• Upload malicious content
• Violate intellectual property rights
• Harass or harm other users
• Resell or redistribute our services without permission

5. Intellectual Property

5.1 Our IP

All content, code, designs, and materials are owned by NEXIGEN TECH SOLUTIONS SDN. BHD. and protected by:

• Copyright laws
• Trade secret laws
• Patent laws (where applicable)
• Trademark laws

5.2 User Content

You retain ownership of content you create, but grant us a license to:

• Host and display your content
• Provide services
• Improve our products

6. Licensing Model

Our products are licensed, not sold. We retain ownership of:

• Source code
• Proprietary algorithms
• Design elements
• Brand assets

Clients receive:

• Access rights
• Usage rights as specified in agreements
• Support services

7. Payment Terms

• All fees are in Malaysian Ringgit (MYR)
• Payment due as specified in invoices
• Subscription fees are non-refundable
• Late payments may result in service suspension

8. Disclaimers

8.1 Service Availability

Services provided "AS IS" without warranties:

• No guarantee of uninterrupted service
• We may perform maintenance
• Features may change

8.2 Educational Content

SPM AI Guru provides study assistance but:

• Does not replace formal education
• Accuracy not guaranteed
• Users responsible for verifying information

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential damages
• Total liability limited to fees paid in past 12 months
• We are not liable for third-party content or services

10. Indemnification

You agree to indemnify NEXIGEN TECH SOLUTIONS SDN. BHD. against claims arising from:

• Your use of services
• Violation of these terms
• Violation of third-party rights

11. Dispute Resolution

11.1 Governing Law: These terms governed by laws of Malaysia.

11.2 Jurisdiction: Disputes subject to exclusive jurisdiction of Malaysian courts in Penang.

11.3 Arbitration: Parties may agree to arbitration before litigation.

12. Changes to Terms

We may modify these terms at any time. Continued use constitutes acceptance of changes.

13. Contact Information

Questions about these terms:

• Email: hello@nexigentech.dev
• Address: 105-5-1 Persiaran Bukit Gambier 1, Gambier Height, Gelugor 11700, Penang, Malaysia